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FAQ

Shipping

Do you ship internationally?
Yes we ship worldwide. Please allow extra time for international deliveries. See our shipping + returns page for details.

How much is shipping?
See our shipping + returns page for details.

What is your turn around time?
In stock items will ship the same day via Express post. Custom and out of stock items that are made to order are shipped according to our production schedule. For wishing wells please allow 2-4 weeks for production and shipping.

 

Returns

Do you accept returns?
Yes we do. Please see our shipping + returns page for details. 

 

Products

Wishing wells

Why are the mirrored wishing wells 6mm thick (instead of 3mm like the other colours)?
When we construct your wishing well we use a mitre join which is much stronger than a standard butt join and provides a better finish. Mirrored acrylic is not able to be cut using the same method. Rather than create our mirrored wishing wells using an inferior construction technique, we create a black wishing well and then apply a layer of 3mm acrylic to all sides (excluding the base) so it ends up being 6mm thick in total.

Are your wishing wells made by you or imported?
We are so glad you asked! Your wishing well is not a cheap bulk made item that has been imported from overseas. It's made to order by us just for you, constructed completely from scratch.

 

 

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